Our brand is deeply rooted in inclusivity, offering a diverse range of products catering to various hair types, textures, and cultural needs. We focus on building a community where education about proper hair care is accessible and encouraged, empowering individuals to embrace and nurture their unique hair journeys.

Our hair care products are meticulously formulated to be inclusive and effective across all hair types. Our commitment to versatility means that whether you have straight, wavy, curly, or coily hair, our products are designed to nourish, revitalize, and enhance the natural beauty of your locks.

We recommend a personalized approach based on individual hair type, condition, and styling routine. For our gentle cleansing and conditioning products, such as shampoos and conditioners, a general guideline is to use them 1 time per week for most hair types. Our specialized treatment and styling products, like masks, serums, or leave-in conditioners, can be utilized 1-2 times a week or as needed for a tailored approach to address specific concerns. Ultimately, listening to your hair's response and adjusting usage accordingly will help you achieve optimal results with our products.

Absolutely! Our hair care products are designed to be safe and beneficial for color-treated hair.

We are proud to affirm that our brand is committed to cruelty-free principles, and none of our products or ingredients are tested on animals. We firmly believe in ethical practices and the importance of treating all living beings with respect and compassion.

To stay in the loop, subscribe to our newsletter on our website and follow us on social media platforms. We often share exciting updates, tips, and exclusive offers there.

For any further inquiries, feel free to contact our dedicated customer support team at support@laquattacosmetics.com. We're here to help you achieve beautiful, healthy hair with our La'Quatta Cosmetics products!

We want you to be satisfied with your purchase. If a product doesn't meet your expectations, you can review our return and exchange policy on our website for details on how to proceed. 

Our personalized hair quiz is designed to help you determine the best products for your hair type and concerns. You can also reach out to our customer support for assistance. 

Yes, our packaging materials are chosen with the environment in mind, and we strive to minimize waste and promote recycling. 

Beauty Bucks is the loyalty program for La'Quatta Cosmetics. Participants in Beauty Bucks earn points by making purchases at laquattacosmetics.com. Participants earn 1 beauty buck for every $1 they spend on product purchases at laquattacosmetics.com (excluding discounts, rewards, shipping & handling, and taxes). In addition, participants may earn beauty bucks by taking certain actions, such as using La'Quatta Cosmetics' online tool to refer friends. Once you have accumulated 100 beauty bucks, you’ll be able to redeem the bucks for a $3 reward, and so forth. The more beauty bucks a participant receive participants will receive even bigger rewards.

Any La'Quatta Cosmetics customer in the United States with an online La'Quatta Cosmetics account can join the Beauty Bucks Rewards Program by opting-in to the program and accepting the terms & conditions. The program is not available where prohibited by law.

If you’re already a La'Quatta Cosmetics customer, you simply have to go to your member dashboard and opt-in to the program and accept the terms & conditions. If you are not already a customer, you can join La'Quatta Beauty Bucks Rewards Program at checkout by opting-in and accepting the terms & conditions.

The program is free to join.

It’s simple - You earn 1 point for every $1 you spend on product purchases at laquattacosmetics.com (excluding taxes, shipping & handling, and any rewards or discounts). You’ll also earn 100 points upon enrolling in the program. And you’ll have opportunities to earn additional points by referring friends to La'Quatta. More ways to earn points will be announced soon. Purchases made at other retail stores are not eligible for points.

Once you have earned 100 points, simply go to your Beauty Bucks Dashboard and click to Redeem Rewards. If your account has at least 100 points, you will be able to redeem 100 points for a $3 reward or coupon code that you will need to copy and paste in the promo code box at checkout.

Points can be used on any product purchases such as shampoos, conditioners, hair clips, brushes and more. At this time, we are unable to accept rewards for existing subscription orders that are billed monthly. Rewards cannot be redeemed on the same transaction where they were earned. Only one coupon code can be redeemed in checkout at a time.

Participants earn Beauty Bucks for their spending on laquattacosmetics.com. Beauty Bucks do not expire and are available for participants to redeem them for coupon codes they can use at checkout for a $ or % discount. Rewards do not expire.

Beauty Buck points are rounded down to the nearest whole number. For example, if your product purchase totals $41.25, you will receive 41 Beauty Buck points.

You can check your points balance by logging into your account and going to your La'Quatta Cosmetics Beauty Bucks dashboard.

Once you hit that 100-point mark, you will be able to redeem the points immediately. Simply go to your La'Quatta Cosmetics Beauty Bucks dashboard and scroll down to Redeem Rewards.

Points do not expire two years from the issue date. Once points are converted into a reward or coupon code, participants can use their reward or coupon code on purchases at laquattacosmetics.com.

If you are an existing customer, simply join or opt-in to La'Quatta Cosmetics at laquattacosmetics.com/account to receive the 100 points for enrollment. If you are a new customer, at checkout, opt-in to La'Quatta Cosmetics and you will receive the 100 points for enrollment.

At the bottom of your La'Quatta Cosmetics Beauty Bucks dashboard , you will find our referral offer. Invite friends who don’t already have a laquattacosmetics.com account by entering their email address or sharing your unique referral link via social media or text. Your friend will receive $20 off and you’ll receive a confirmation email and it will be added to your account once your friend successfully uses your referral link and makes a qualifying purchase of at least $65 at laquattacosmetics.com within the 30-day period.

In most cases, points will be posted to a participant’s account upon or before shipment of their purchases. If connectivity is disrupted, the points will be posted when the systems are back online. Points for completing all points-earning actions should be added to your account almost immediately. However, there could be a delay. Please allow 24 hours and check your online balance again. If you believe that you did not receive points or that there is some other error in your account, you must contact us by sending a detailed email to support@laquattacosmetics.com within 30 days of the date you expected to earn the points.

Absolutely. Just call Customer Care at 1-888-278-2882.

Right now, we can’t combine individual accounts.

If your child is at least age 13, then yes

Once a product is refunded, points accrued from that purchase will be deducted from your account. This adjustment will be reflected in your points balance.

Yes, your reward will be reinstated.

No. Our rewards have no cash value. They are only applicable for a discount off a purchase.

The program requires an email address or mobile phone number so we can let you know when you have earned a reward. So, all participants will receive a few messages here and there. But you can certainly opt out of all messages except those used for rewards communications. Simply go to your account profile and change your communications preferences.

Rewards and points are nontransferable.

Please send your question to support@laquattacosmetics.com